Standard Form of Agreement
Vodafone’s Standard Form of Agreement (SFOA) sets out the terms and conditions applicable to the telecommunications service we provide to you.
If you’re a business or corporate customer, you may have signed a different agreement, which will set out the terms and conditions for your service.
The most recent version of the SFOA applicable to you, including a concise, plain English summary, can be viewed and downloaded below. If you require a hard copy or previous version please Contact Us.
Summary SFOA: Normal Print
Summary SFOA: Large print
Sections 1 and 2: Dictionary and Terms and Conditions
Section 3: Description of Service Features and Charges
Section 4: Fair Use Policy
Sections 5: Terms and conditions for Mobile Payment Plan and Accessories Payment Plan
Vodafone Plan Details
You can view and download Plan Details here.