Standard Form of Agreement

Standard Form of Agreement

Vodafone’s Standard Form of Agreement (SFOA) sets out the terms and conditions applicable to the telecommunications service we provide to you.

If you’re a business or corporate customer, you may have signed a different agreement, which will set out the terms and conditions for your service.

The most recent version of the SFOA applicable to you, including a concise, plain English summary, can be viewed and downloaded below. If you require a hard copy or previous version please Contact Us.


Summary SFOA: Normal Print
Summary SFOA: Large print
Sections 1 and 2: Dictionary and Terms and Conditions
Section 3: Description of Service Features and Charges
Section 4: Fair Use Policy
Sections 5: Terms and conditions for Mobile Payment Plan and Accessories Payment Plan

Vodafone Plan Details

You can view and download Plan Details here.